What we do
TForge is a voice solutions provider focused on providing carrier-grade voice routing and other value-added services to medium and large call centers. TForge’s specialty is a high level of integration with our partners and customers at various levels. Our main services include call center implementations, management, reporting, and analysis. We focus on providing complete outsourced call center solutions which include assessment, training, development, quality control, and standards implementations to provide a guaranteed increase in productivity and income to our customers.
Why Work For Us
As an established company within its market segment, TForge is a telephony market disruptor, with its sights firmly set on being an industry dominator via tech.
TForge is rapidly maturing into a corporate, but based on Agile methodologies, with leaders with a passion for leadership and a desire to extend to other industries by leveraging our large customer base. As such, there exist massive growth opportunities in all spheres (if you have the attitude to capitalize on it).
Innovate. Evolve. Repeat.
We are people and family-focused and believe that everyone is important therefore have a flat structure and open-door policy. We like to take on challenging projects and do the 'impossible' - we have many success stories of how we delivered a working solution for a client when others had tried and failed!
Our Engineering Processes
We embrace the Agile methodology and molded our processes according to the 4 core beliefs and 12 principles.
Our Hiring Process
We like to handle everyone differently in terms of needs and wants but the first interview is standard so we can get an understanding of what type of person you are.