OfferZen - Terms and Conditions


Throughout this document, the words "OfferZen," “us,” “we,” and “our,” refer to our company, our Site or our Service, as is appropriate in the context of the use of the words.

"Candidate" refers to prospective employees who are seeking employment opportunities through OfferZen.

"Employer" refers to companies that have signed up to OfferZen with the intention to recruit Candidates, or to the individuals who represent those companies.

"Start Date" refers to the first working day of a Candidate at an Employer.

"Interview Request" refers to a expression of interest sent via OfferZen from an Employer to a Candidate. An Interview Request is non-binding and does not create any contractual obligations to either Employers or Candidates.

"Job Offer" is a formal, binding offer of employment from an Employer to a Candidate.

"Signing Bonus" is an amount of R5,000 paid by OfferZen to a Candidate.

"Success Fee" is the fee charged to Employers by OfferZen on the successful hire of the Candidate.

OfferZen Services

OfferZen is offering a way for Employers to connect with Candidates, and for those Candidates to express interest in specific companies.

As an Employer you acknowledge that we will not perform background checks on these Candidates and that you are responsible for performing due diligence on all Candidates including, but not limited to, background checks, reference checks and checks for the accuracy of the provided information.

Roles and Responsibilities

Candidate’s Role

After your registration as a Candidate has been accepted by us, you will be able to make your profile visible to Employers. Employers will then have the opportunity to send non-binding Interview Requests to you. You must respond to Interview Requests within 48 hours, but you are not obliged to accept any Interview Request or contact any Employers that send an Interview Request to you.

Once an Employer has sent an Interview Request to you and you have responded to it, you may use other means of communication other than the OfferZen platform to communicate with the Employer. Until you have received an Interview Request from an Employer, you agree not to attempt to circumvent OfferZen by communicating outside OfferZen’s platform. We may remove any Candidate that attempts to do this.

Employer’s Role

After your registration as an Employer has been accepted on the OfferZen platform, you will be able to browse Candidates on OfferZen and submit Interview Requests.

Once you have identified a Candidate on OfferZen, you agree to initiate communication with the Candidate exclusively via an Interview Request. The Employer and the Candidate may use other means of communication once the Candidate has responded to the Interview Request.

If a Candidate accepts a Job Offer, you agree to inform OfferZen within five business days of the Candidate’s acceptance, and provide the details, including the Start Date, remuneration and duration, along with a copy of the final accepted offer or employment contract.

You agree not to attempt to circumvent OfferZen by attempting to communicate and hire a Candidate after discovering the Candidate on OfferZen. If you do this, there will be a Penalty Fee of up to 12.5% (excluding VAT) of the Candidate's annual total cost to company (CTC) in addition to the Success Fee and we can deny you access to OfferZen.

Payments and Refunds

For Candidates

OfferZen is free for Candidates.

As a Candidate, you are required to promptly notify OfferZen within five business days if you accept an offer of employment, whether for an indefinite or fixed term. You shall also provide OfferZen with a copy of your signed offer letter or employment contract containing the key terms of the Job Offer, including your Start Date and salary.

Candidates who accept Job Offers for full time employment for an indefinite term will receive a Signing Bonus from OfferZen no later than ninety (90) days after their Start Date.

In the event that within ninety days of the Start Date (a) you voluntarily terminate your employment contract, and (b) you have received the Signing Bonus, then you may, at the discretion of OfferZen, be required to refund that Signing Bonus to OfferZen.

For Employers

If a Candidate is identified through OfferZen and accepts a Job Offer within six months of the Candidate’s OfferZen profile being visible to the Employer, you as the Employer will be charged a Success Fee, regardless of whether the Candidate accepts an Interview Request. The Success Fee (excluding VAT) is equal to 12.5% of the Candidate’s annual total CTC, inclusive of all guaranteed income. OfferZen will invoice you within one (1) week of the Candidate’s Start Date and the Success Fee shall be due thirty (30) days after the Start Date.

If you already had an Active Process with the Candidate, no Success Fee will be due. An Active Process means that the Candidate was not rejected and that there was at least one communication (email, call, interview, ...) from each side in the last ninety (90) days in the context of a potential hiring.


If the Candidate or the Employer terminates the employment within ninety (90) days of the Start Date for any reason other than retrenchments or economic reasons, the paid Success Fee will be refunded to the Employer.

In order to claim your refund, you as the Employer, must notify OfferZen about the termination of the Candidate’s employment and provide all the requested details. You must also have notified OfferZen about the original accepted Job Offer in accordance with our requirements set out above. The refund will only be applicable provided that the Success Fee was paid within thirty (30) days.

Fixed term contracting

If a Candidate is hired on a fixed term contract of less than a year there are two options for the payment of the Success Fee, with Option 1 being the default unless you let us know otherwise.

Option 1:

The Employer pays the full Success Fee equal to 12.5% (excluding VAT) of the Candidate’s annualised monthly CTC, inclusive of all guaranteed income. The Employer will then be eligible for the refund if the employment contract is terminated within 3 months, provided they meet the Refund criteria set out above.

Option 2:

The Employer pays a Success Fee of 12.5% (excluding VAT) of the Candidate’s total CTC for the duration of the contract. If the Candidate is made permanent or their contract is extended, you agree to notify OfferZen of this, and you will be required to pay the remaining Success Fee of 12.5% (excluding VAT) of the Candidate’s annual total CTC less the amount already paid. Should you choose this option you will not be eligible for a refund if the Candidate’s employment contract be terminated.


At any time, and without cause, we may cancel or terminate your access to OfferZen at our sole discretion. You are not entitled to any kind of compensation if you request to cancel or terminate your account.


You agree to keep all information gained from using OfferZen confidential.

You agree not to disclose the names or identities of any Candidates listed on OfferZen, outside of your recruiting or hiring department. You also agree to keep information about Interview Requests confidential.

You agree to keep your login details secret and not to divulge them in any form to any person or, in the case of company members, to any other company member.


OfferZen may include the name of any Employer in any document or website for marketing and publicity purposes.


You agree to indemnify and hold OfferZen, its employees, its officers, and its agents harmless from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from your access or use of the OfferZen platform.

By logging in and accessing OfferZen, you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Service, our Privacy Policy and our Code of Conduct.

We may amend these conditions from time to time. By accessing this site you are, and agree to be, bound to the version of the conditions published here at the time of any visit to this site.

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