Who we are
PlusNarrative is a human-centric digital and design agency. We believe that empathy is the creative difference for business.
What makes us unique?
We start with people, putting our understanding for their pain points and goals at the core of everything we do. The more relevant a brand or business is to the people it serves, the more effective it will be at achieving business results. We apply this thinking to our customers and their customers too.
Why do we believe in empathy?
“Empathy is the creative difference” means we get inspired by the humans behind the screen, considering how our design, development or marketing work will make the most impact to them.
What’s our process?
Our co-creative approach to collaboration with our customers sets us apart and it’s the foundation of our team. We partner with our customers for the long-term, to add value to the business that goes beyond transactions. Starting with a strategic understanding of our client's goals & challenges, and getting to know the people they want to serve (users, customers, audiences) leads us to better creative ideas for design. We enable our clients to participate in the process, by translating the ideas into prototype user journeys, wireframes, and interactions that they can experience before proceeding to design and development sprints.
What are our core behaviours?
At PlusNarrative we get tangible to create things, prototyping and reiterating our work based on direct feedback. Our best ideas are generated through collaboration, as a team, and with our customers. We encourage our team to stay curious and never resist the opportunity to ask a more beautiful question. Just remember, the best way to learn, is to learn from failure.
What is our hiring process?
Once you have been invited to an interview you can expect to meet 3-4 team members representing PlusNarrative. In the first interview, we aim to get to know you and your character and levels of creative thinking. If you are selected for a second interview, you will send through a copy of your latest payslip and a letter of reference from a colleague or leader. You will also be assessed on your capabilities - mainly problem solving under pressure and the ability to ask meaningful questions to understand the route of a challenge. Next, if you complete the assessment successfully you will be sent an offer to review and consider.