Brian Solis once said “each business is a victim of Digital Darwinism, the evolution of consumer behaviour when society and technology evolve faster than the ability to exploit it.”

Our mission is to help business unlock customer value. Our philosophy of growth stems from our intrinsic ability to infuse disruptive capabilities, our uncompromising focus on quality, and our resolve to a force to be reckoned with as we provide solutions and services that unlock customer value.

OpenFactor offers cutting edge technology solutions, frameworks, methodologies and services that help our clients infuse disruptive capabilities to future proof their businesses.  

OUR MISSION

We seek to infuse innovation capabilities that enable and enhance customer experience for our clients in a cost-effective way.

OUR VISION

To become the leading provider of technologies, solutions and services that help unlock customer value in Africa.

OUR CORE VALUES

• A commitment to utmost integrity  
• A commitment to put our customers first
• A commitment to deliver on our promises
• A commitment to innovation and excellence
• A commitment to doing good for the whole

COMMITMENT TO QUALITY 

Our stringent Quality-of-Service policies ensure that our customers get ethical, efficient, and fit-for-purpose, value-for-money solutions and services. We regularly update our Quality Management Systems to ensure that our customers always get the best and the most advanced quality of service that the industry has to offer, globally.