About Us

Zai Lab is a software development company dedicated to creating innovative contact center and communication products that use learning algorithms to personalise a companies’ customer experience, and empower employees by providing them with information and guidance to best perform their role.

Why work with us

You will get stuck into some seriously challenging projects using cutting edge tech in a fast-paced environment. No micro-management, no legacy code, no dull days.

Our work culture

We value collaboration, teamwork and knowledge sharing across roles to encourage growth in our staff members so that they can become highly trained and proficient individuals with a wide range of skills. You will form part of a talented software team that works on mission-critical applications. We have a strong family culture and this is evident by the low level of staff turnover.

• Pair programming is encouraged to complete tasks in the most effective way.
• We encourage developers to become full stack programmers, a skill which is both rare and highly valued in the industry.
• You will be responsible to deliver projects in a highly agile environment, and must therefore be a strong team player.

Our hiring process

During the 1st interview, we believe that we need to get know each other a bit. Are we a fit for each other? Almost like a first date :) If we decide we like each other, we would go on a second date and this would a little more technical to see if your skills match up with our requirements. After that, normally there would either be an offer... or not.