What we do

We’re building the world’s most powerful virtual agent platform. Our solution is ranked # 1 in G2’s Intelligent Virtual Assistant category, and we’re trusted by big-name brands including Zalando, Finnair, and Trade Republic.

We offer automated customer support for leading brands across all their digital support channels — freeing human agents to focus their talents on what they do best: connecting with customers.

Why Work For Us

Joining our fast-paced start-up is an exciting opportunity for your career. We live by our values: trust, impact, ethics, and customer success. That means from day one, every UltiMATE is empowered to drive real impact. With autonomy in mind, you’re trusted to work however suits you — from one of our hubs in Helsinki, Berlin, London, and New York, fully remote, or a mix of the two.

At Ultimate, we’re proudly diverse. Our 160-strong team is made up of over 35 different nationalities and 40% identify as women. Here, everyone has a seat and a voice at the table. We lead by example to shape the company — and industry — we want to see, together.

Our Culture

Our Finnish roots helped shape our ‘no-ego’ approach, and our talented team inspires us daily to build a sense of belonging into everything we do. We believe people are more inventive when inspired, more productive when passionate, and more engaged when empowered.

Our Hiring Process

This is what you can expect when interviewing with us.

Our interview process has the following stages:

• A bit more about the technical assessment:
• During the process, you are likely to meet the following members of our team:
• What will they be looking for?
• How to make a good first impression:
• How long does our interview process usually take, from first call to offer stage?

If you need any additional information on our interview process, please reach out to us directly.

Alternatively, please take a look at our careers page to get to know us better.