About Hemisphere

What we do

Note: Hemisphere is an AI agency that assists various organizations in innovating customer interactions. Hemisphere is currently transitioning into a SaaS company:

Customer service management and QA in most organizations often suffer from outdated practices and a stagnant knowledge base, resulting in poorly trained agents and missed opportunities for automation.
ChatSense by Hemisphere.ai is here to change the game with its cutting-edge generative AI platform.

By analyzing every chat interaction, we create a comprehensive and evolving knowledge base while providing real-time training for your customer support agents. This enables your organization to tackle these pain points, reduce training costs, and pinpoint key areas for automation, optimizing customer satisfaction and maximizing your ROI. With ChatSense, you can expect:

1. A constantly updated knowledge base to keep your team at the top of its game.
2. Real-time agent training, eliminating the need for time-consuming traditional methods.
3. Identification of opportunities for automation, enhancing your customer service efficiency.

Why Work For Us

At Hemisphere, we wholeheartedly believe in the power of AI to elevate human life and revolutionize business operations. We invite you to join our innovative and dynamic team, where your expertise and passion in engineering truly make a difference in shaping the future of customer service.

At Hemisphere.ai, you will:

1. Make a meaningful impact: Empower businesses with our state-of-the-art AI technology and analytical insights to enhance customer satisfaction.
2. Innovate fearlessly: Be part of a culture that embraces creativity and nurtures continuous learning within our cutting-edge ChatSense platform.
3. Grow with us: Experience unrivaled opportunities for professional development, working on revolutionary AI projects with like-minded individuals.
   
4. Enjoy collaboration: Join a talented team of diverse professionals committed to a supportive and inspiring work environment.

Together, let's shape the future of customer service and quality assurance by leveraging the limitless potential of AI at Hemisphere. Unleash your passion and let your engineering skills shine!

Our Culture

Our culture at Hemisphere emphasizes flexibility and adaptability, allowing our team members to work in a stress-free and comfortable environment. We take pride in celebrating milestones together, fostering a strong sense of camaraderie and encouragement throughout the team, creating a truly collaborative and enjoyable workplace experience.

Our Engineering Processes

At Hemisphere, our engineering processes prioritize innovation and efficiency, with a strong emphasis on continuous improvement and collaborative problem-solving. This approach ensures we deliver cutting-edge solutions that drive impeccable performance and measurable results.

Our Hiring Process

1. Intake meeting with the hiring manager at Hemisphere
2. Technical assessment / case study
3. Evaluation case study and Meeting with Technical Team
4. Meeting with Founding Team and decision