What we do

At Codified, we specialise in optimising the entire customer journey by leveraging industry-leading technology stacks, with a focus on AI and Machine Learning, and custom software solutions tailored to your unique needs. With over 15 years of customer service experience and custom software development, we are committed to driving customer experiences that fuel your business growth.

From call centre optimisation to complete digital transformation, our award-winning solutions have helped some of South Africa's largest brands revolutionize their customer engagement. We pride ourselves on our proven methodologies and our ability to deliver complex projects that drive real business value. It's one thing to innovate, it's the execution and drive that sets us apart.

Why Work For Us

The founders come from the corporate world, we know what we don't want! Rather than just a number in a big dev team or company, we are nimble, agile, and trust our crew. We are on a mission to build multiple SAAS products which will be published on multiple marketplaces around the world. We want each staff member to be remunerated for their contribution to building a stable and scalable SAAS product. We have also decided to prevision shares to key staff over a period of time based on commitment and passion for the business and products.

Our Culture

We support employee involvement and take staff ideas seriously. Considering you work two-thirds of your life, you need to enjoy the environment you work in. We are an active bunch of individuals that enjoy the outdoors, so it's normal for the team to surf or hike before work starts. Implementing culture in a majority remote business has its pros and cons. Our method to combat isolation from excessive remote working is social gatherings and fixed time slots during the week to have an open mic conversation on slack. This way, we are able to share ideas and joke around for a bit.

Living a healthy and fit lifestyle is important and we provide wellness days, during the year to support this fact. We all share the same goals, work smart, enjoy life

Our Hiring Process

Meeting 1 - With Directors - (up to 1 hour)

1. Who are you?
2. What makes you tick?
3. Previous experience.
4. Ideas around "does" and dont's
5. What is your idea of culture?
6. Open questions to us.

Meeting 2 - Live coding session (with Technical Director) - (up to 1.5 hours)

1. Screen share - live coding session.
2. After the test, a debrief/review of the session.

Post the live coding session we will be in a position to make a call. From the initial meeting to testing, we would like to make an offer no later than 5 working days.