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Tech insights: How UX has Evolved My Everyday Thinking
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How UX has Evolved My Everyday Thinking

By Alexandra Hanson

As designers, our focus is on improving systems for our users. It’s easy to forget, though, that these same UX process can make other aspects of our lives and jobs better too. I learnt a lot about this during my first year of working. Here, I’ll highlight how you can apply some of what I learnt to start evolving your own mindset.

If you’d like to see out my full presentation from UXSA, you can check it out here. I also wrote about my experience previously, which you can see here.

Key Insights
  • To get the best out of a user, don’t give them the answers you think you need, rather prod them to uncover new learnings.
  • User involvement is key! They want to give feedback – you just need to give them the opportunity to do so.
  • To create the best experience from start to finish, it’s crucial to take a step back and understand where your users are in the process.
  • Just like a product or online tool, you want to create a great in-person experience for users so that they ultimately come back to use your platform again.
  • Thinking beyond the product means thinking past the constraints of the virtual/online product.
  • To help evolve your UX mindset:
    • Take a step back
    • Collaborate
    • Read suggested books
    • Have a learning buddy




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