UX/UI Design Lead
Isazi Consulting|Posted 5 days ago
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Skills and experience
Location and salary
Role description
**Role Purpose **
Own the end-to-end UX/UI for Isazi’s product portfolio (including Sophia and other internal/client-facing applications) and lead a coherent design system and brand expression across product, web, and client assets. You’ll translate complex business and financial workflows into clear, accessible, and scalable digital experiences.
**Responsibilities **
Product UX/UI Design (≈60%)
● Drive discovery → information architecture → wireframes → high-fidelity UI → developer-ready specs for multiple web applications.
● Map complex workflows (e.g., onboarding, KYC/AML, claims, credit ops, reconciliation, procurement) into usable journeys, screens, and states.
● Define and maintain a cross-product design system (tokens, components, patterns) with accessibility, responsiveness, and localisation in mind.
● Prototype rapidly (low/high fidelity) and iterate using feedback from users, product, and engineering.
● Specify edge cases, error handling, and empty/loading states to ensure production-grade quality. Web & Brand System (≈25%)
● Redesign and maintain isazi.ai and product pages with strong IA, responsive layouts, performance, and WCAG-compliant accessibility.
● Build a componentized set of page templates and visual standards to ensure consistency across marketing site, docs, demos, and sales materials.
● Create clear, systematised visuals: diagrams, UI mockups, iconography, presentation templates, and case-study layouts. Research, Testing & Quality (≈15%)
● Plan and run user interviews, usability tests, heuristic reviews, and A/B tests; synthesise findings into prioritised design improvements.
● Define measurable UX outcomes (task success, time-on-task, error rate, adoption, NPS/CSAT) and collaborate on instrumentation.
● Document decisions, patterns, and contribution guidelines for designers and engineers.
**Collaboration & Ways of Working **
● Partner closely with Product, Engineering, and domain SMEs to align requirements, acceptance criteria, and delivery plans.
● Provide clear specs (redlines, interaction notes, component usage) and support implementation through reviews and design QA.
● Facilitate workshops and design critiques; champion coherence and reusability across teams and products.
**Requirements **
● 4+ years in UX/UI for complex web applications or enterprise workflows.
● Portfolio showcasing end-to-end product work, data-heavy interfaces, and a live/maintained design system.
● Mastery of responsive and interaction design, information architecture, and accessibility (WCAG).
● Demonstrated ability to translate abstract business requirements into concrete flows, components, and states.
● Excellent communication: clear rationale, crisp specs, effective stakeholder alignment.
● Tools: Figma (components/variants/prototyping), Sketch/Adobe XD or Webflow, FigJam/Miro; familiarity with analytics tools (e.g., GA4/Hotjar) is a plus.
**Nice to Have **
● Light front-end familiarity (HTML/CSS/JS) for high-fidelity handoff.
● Experience standardising brand across multi-product environments.
● Data visualisation/BI awareness and comfort working with structured data.
● Motion design for micro-interactions and prototyping.
**Success in the First 6 Months **
● A shared, documented design system adopted across products and the website.
● Faster delivery and fewer rework cycles due to clear patterns, specs, and handoffs.
● Measurable usability gains on key workflows and a faster, more navigable isazi.ai experience.
**How to Apply: **
Submit your portfolio with 2–3 case studies demonstrating:
- a complex workflow you simplified end-to-end,
- a design system you created or scaled,
- measurable improvements resulting from your UX decisions.
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About Isazi Consulting
isazi \ɛ·sah·zi\ noun\ original isiZulu\ bearer of knowledge\ scientist
At Isazi Consulting, we are a dynamic team of data-driven, colourful specialists who love to solve real problems in different ways. We are built on passion, trust and thinking outside of the box. Our people are why we exist, and we celebrate each individual.We value unique, free-thinking individuals who chase the thrill of building from scratch Our solutions are radical and built to add value for our clients in alleviating their greatest challenges. We are creative scientists
Our consulting work is varied from analytics and machine learning, to optimization. We have a variety of clients in the finance, healthcare, manufacturing and media sectors.
The products we offer are software-as-a-service solutions to common problems that have arisen from our consulting work. For example, our flagship product is Sophia; a handwriting transcription service for documents.
We are offering the opportunity to work on a variety of interesting and challenging problems, alongside our core team of smart data scientists and software engineers. We are continually learning and improving our approaches, and we are looking for people to make a meaningful contribution.
We have a strong collaborative culture of team-work, respect, learning and knowledge-sharing. But, we also have a good vibe especially if you like puzzles, chess, padel and table tennis. Our chef serves breakfast and lunch daily to keep our creative juices flowing.
Perks at Isazi Consulting
Tech Stack
application and data
utilities
dev ops
business tool
