Business Intelligence Manager
Telesure Investment Holdings|Posted 1 month ago
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Skills and experience
Location and salary
Role description
Business Intelligence Manager
About the Company
TIH is the holding company of some of South Africa’s leading financial service providers. Our portfolio includes short-term insurers, a long-term insurer, health insurance as well as an insurance and personal finance comparison platform. We’re pioneers with a hunger for best, bringing customer-focused innovation and service excellence to the financial services industry. We’re an undivided team of diverse thinkers and doers who believe in leading through technology and pushing past their limits.
Job Purpose
Supervise a team of analysts using data to extract quantifiable insights from past trends and current conditions that increases TIH's profitability and improve efficiency. Develop and maintain predictive models to estimate future claims costs. The primary role is to enable a team of analysts to turn data into knowledge to enable and improve key business processes.
Responsibilities
Insights and Reporting
- Design and create reporting templates.
- Lead execution of complex reports and identify trends for actionable recommendations.
- Work with central data visualisation team to ensure reporting is up to date and correct.
- Integrate useful insights from ad-hoc analysis into central BI infrastructure.
Stakeholder Engagement
- Identify stakeholder needs/issues/concerns and respond to support communication of business decisions.
Data Collection & Analysis
- Analyse data from various sources to identify business impacts.
- Explore and uncover meaningful trends, anomalies, and relationships in data.
Data and Analytics Strategy
- Recommend improvements to analytics systems and strategy.
Performance Improvement through BI
- Create and support algorithms to identify patterns in structured data.
- Partner with business units to improve data collection and process alignment.
- Implement changes and resolve issues in BI infrastructure.
Analysis Requirements Identification
- Gather business intelligence, reporting, and analysis needs using interviews, workshops, etc.
Project and Program Planning
- Set objectives, plan and monitor activities, resources, and timelines.
Data Management
- Recommend and track data quality metrics.
Performance Management
- Set and manage personal and team performance objectives.
- Address underperformance where necessary.
Building Capability
- Coach team members and share knowledge.
- Recruit and retain high-calibre staff.
Personal Capability Building
- Develop professionally through training, feedback, and staying current on best practices.
Training
- Train users to correctly and effectively use BI tools.
Compliance
- Identify and resolve shortcomings in compliance processes and systems.
Behavioural Competencies
- Manages Complexity
- Optimises Work Processes
- Ensures Accountability
- Plans and Aligns
- Action Oriented
- Communicates Effectively
- Interpersonal Savvy
- Being Resilient
- Situational Adaptability
- Tech Savvy
- Nimble Learning
- Builds Networks
- Demonstrates Self-Awareness
- Drives Results
- Customer Focus
- Decision Quality
- Self-Development
- Manages Conflict
- Business Insight
Skills
- Assessment
- Statistical Analysis
- Review and Reporting
- Computer Skills (e.g., Office, BI Software, QlikView)
- Analysis Requirements
- Action Planning
- Planning and Organising
- Compliance
- Verbal and Written Communication
- Commercial Acumen
- Presentation Skills
- Managing Change
Education
- Bachelor’s degree in Informatics, Computer Science, Business Management, Statistics, Economics, or similar
- Equivalent qualifications through specialised training/certifications may be considered
Experience
- 4+ years of business intelligence or related experience (Essential)
- Experience in the financial insurance industry (Advantageous)
- Experience across multiple functional areas (Advantageous)
Managerial Experience
- 2+ years supervising and directing teams and resources (Advantageous)
Additional Information
- Candidates must provide certified proof that qualifications meet the required NQF level.
- By applying, candidates consent to verification of qualifications and accreditation status.
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About Telesure Investment Holdings
What We Do
Telesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of South Africa’s leading financial service providers. Our portfolio includes short-term insurers, a long-term insurer, health insurance as well as an insurance and personal finance comparison platform. Our origins go back to 1985, when Auto & General Insurance was launched to the South African market. We have since grown into a group of subsidiaries, each finding a better way to give their unique group of customers’ peace of mind. That’s why we exist - to continuously find better ways to give people peace of mind- whether it is to protect what they own, their loved ones or their greater ambitions and life plans they’re working so hard for.
TIH is owned by BHL (SA) Holdings Limited. Some of our brands include auto & general, Dial Direct, 1st for Women, Budget Insurance, and Hippo, South Africa’s first insurance aggregator.
Why work for us
We are more than a financial services group. At TIH, we constantly strive to find better ways to give our customers and people, peace of mind. By joining TIH, know that we’ll value you as much as we value the thousands of South African lives we improve daily, and that’s just the beginning. We know it’s our people who drive our success. They are the heart and soul of our business and the ones that make us unstoppable. We work hard to ensure that we have the right people from the start, and are uncompromising in a few of our requirements:
- We look for bright people who are good connectors, who listen and who deliver what and when they say they will.
- Energy, curiosity and having a can-do attitude is a must.
- So is accountability and having the ability to always find a better way.
- Our people value teamwork, but are also able to work independently.
- They must genuinely care for our customers and their team. When we find these unstoppable people, we work very hard to keep them. A highly competitive salary and benefits package is just the start. Read on to find out what else is in store for our people including our Rewards and Recognition programmes, Development programmes and Health & Wellness initiatives.
Culture
Think you have what it takes to be part of an unstoppable team who constantly finds better ways to give peace of mind? A team that thrives on being unconventional and uncompromising, at a company that has been recognised as a top employer for a number of years in a row? As a leading financial institution, ensuring that our people are prepared for the unexpected is a priority. That's why we provide cover including Life Insurance, Funeral Insurance, Medical Aid, discounted GAP cover and an Income Continuation policy. We also ensure that our people are prepared for their retirement by contributing to a Provident Fund. Our Friends in Need fund is another benefit. It provides financial assistance to our people facing challenging and difficult times.
Being unstoppable not only requires a healthy work-ethic, but a healthy mind and body too. Fancy a workout? Our Johannesburg and Durban offices have gyms featuring state-of-the-art-equipment. Our Johannesburg office also offers holistic health services including on-site doctors, nurses, a physiotherapist, an optometrist, a biokineticist and a massage therapist as well as a clinic offering counselling, family planning, chronic disease monitoring and vitamin B12 and flu shots. The salon at our Johannesburg office keeps our people&# 39;s hair and nails in tip-top shape and the Dis- Chem Pharmacy in Johannesburg is the ultimate in convenience. Couple this with free fruit daily, a health bar, a canteen, a coffee shop, a running/walking track, a soccer pitch, a putt-putt green and giant chess board, and R&R in one of our on-site chill rooms will be just what the doctor ordered.
Perks at Telesure Investment Holdings
Tech Stack
application and data
utilities
dev ops
business tool
