Senior Software Developer 1

Department: IT Software & Development

Reports To: Software Delivery Lead

Job Summary

The purpose of a Senior Software Developer 1 is to contribute to the development and implementation of complex software solutions.

They are responsible for:

• Designing software solutions

• Coding, testing, and maintaining software applications

• Providing technical guidance and leadership to other members of the software development team

Job Responsibilities

Design Fit-for-Purpose Solutions, Algorithms, and Planning

• Actively contribute to design and planning meetings, discussions, and documentation.

• Design solutions using the most appropriate approved architectural patterns.

• Ensure design patterns increase organizational capabilities for:

• High-volume transactional performance

• Resilience

• Automation

• Innovation

• Ensure designs meet best practices and are test, DevOps, and support-friendly.

• Identify and establish objectives for self and team.

• Set objectives and goals based on the team's chosen software development methodology.

• Consider all reasonable factors, impediments, and obstacles.

• Identify alternative strategies and refactoring approaches for maximum benefit within the shortest possible timeframe.

• Formulate supporting plans and communicate dependencies and impacts.

• Publish plans to peers and stakeholders through agreed communication methods.

Implementation of a Solution that is Complete, Efficient, and Compatible

• Deliver complete solutions covering all agreed tasks and user objectives.

• Deliver correct solutions that provide accurate results with the required degree of precision.

• Deliver appropriate solutions that facilitate objectives comprehensively while eliminating unnecessary steps.

• Ensure checked-in code is reviewed and meets coding standards.

• Deliver solutions where throughput, response, and processing times meet stated requirements.

• Ensure efficient utilization of system resources during operation.

• Deliver solutions that achieve or exceed maximum operational capacity requirements.

• Ensure, wherever possible, that the identity of an entity can be verified as correct.

Ensure the Solution is Maintainable

• Deliver solutions that perform efficiently and coexist with other solutions without negatively impacting them.

• Ensure the solution and codebase support future modifications and maintenance.

• Use appropriate standards and methodologies.

• Where possible, enable support teams to maintain solutions without developer intervention.

• Ensure modularity so changes to one component have minimal impact on others.

• Provide relevant documentation to support teams.

• Promote reusability so assets can be leveraged across multiple solutions.

• Implement mechanisms for fault analysis and reporting before critical failures occur.

• Develop solutions that support future modifications while minimizing defects and preserving system quality.

Ensure the Solution has a High Usability Factor

• Ensure users can achieve goals effectively, efficiently, and satisfactorily.

• Ensure users can easily recognize system workflows, functions, and capabilities.

• Support intuitive self-learning and usability.

• Protect users from making avoidable errors.

• Deliver user interfaces that provide a satisfying experience.

• Ensure accessibility for people with diverse characteristics, capabilities, cultures, and languages where appropriate.

Ensure the Solution is Reliable

• Ensure solutions perform appropriately under agreed conditions for extended periods without intervention.

• Reduce faults caused by misunderstood requirements, design errors, and implementation defects.

• Ensure solutions remain robust and continuously available.

• Respond to outages and failures when required.

• Improve fault tolerance, even under suboptimal operating conditions.

• Ensure complete data recoverability and restoration capabilities.

• Actively seek methods to reduce downtime.

• Ensure solutions can evolve as user volumes and requirements change.

• Simplify support and maintenance through traceability and effective error messaging.

• Increase solution maturity over time, reducing the frequency of required interventions.

• Minimize downtime in the event of failures.

Ensure the Solution has Effective Security

• Protect information and data, including data transmission.

• Ensure users and systems have access appropriate to their authorization level.

• Prevent unauthorized access, modifications, or changes to programs, data, and settings.

• Ensure a high degree of survivability despite attacks, human error, hardware failures, or software faults.

• Maintain logs and records to provide non-repudiation and auditability.

• Ensure actions can be uniquely traced to the responsible entity.

Testing, Verification, and Deployment

• Ensure solutions are test-friendly by creating:

• Effective test data mechanisms

• Automated testing hooks

• Simulations

• Deliver solutions with all assets required for seamless installation and deployment.

• Ensure solutions can adapt to evolving hardware, software, and operational environments.

Respond to Outages and Failures

• Provide proactive support to peers, QA, Dev Support, and Operations teams.

• Assist Dev Support during operational events and contribute to SOP creation.

• Be available to handle emergency outages and failures affecting team solutions.

• Troubleshoot and resolve issues effectively.

• Recommend and implement approved improvements to development methods and solutions.

• Deliver quick resolutions to application and system issues.

• Maintain solutions that have moved into the operational phase.

• Develop and maintain technical support documentation.

• Assess risks associated with production issues and changes and take appropriate mitigation actions.

Coaching and Mentoring

• Provide guidance, training, and problem-solving assistance to team members.

• Mentor and contribute to the growth of junior and intermediate developers.

• Design and deliver end-user training and training materials.

Job Specification

Qualifications

• Bachelor's Degree in Computer Science, Software Engineering, or a related field (advantageous).

Experience and Skills

• Minimum of 5 years' experience within a software development environment.

• Strong knowledge of software architecture principles and design fundamentals.

• Demonstrated leadership and mentoring skills.

• Detailed knowledge of the Software Development Lifecycle (SDLC).

• Experience with software project delivery and management.

• Strong written and verbal communication skills.

• Excellent attention to detail.

Living the Spirit

• Actively drive a culture of collaboration and open communication within the team.

• Promote authenticity and foster diversity, inclusion, equity, and belonging.

• Encourage versatility and adaptability by supporting team members across departments and the broader business.

• Act as a change agent and promote continuous learning.

• Encourage enthusiasm, proactivity, and a growth mindset when approaching challenges and opportunities.