Product Manager
Sendmarc|Posted 8 days ago
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Skills and experience
Location and salary
Role description
Mission
Own a Sendmarc product area and ship the things that move customer outcomes and business metrics.
Outcomes
What the world looks like in 12 months if the right person is in this role:
- You own the success or failure of the product. You live and breathe what customers need, the bets required to solve their problems, and how we package solutions so everyone wins.
- The roadmap for your product area is published, tied to company OKRs, and up to date with explicit trade-offs and supporting evidence.
- Every major feature ships with a defined success metric. Post-launch decisions (scale, iterate, kill) are made within 90 days based on data, not opinion.
- At least one product bet per year delivers a measurable lift on a named business metric (ARR, retention, partner activation, deliverability score, time-to-DMARC-enforcement, etc.).
- Customer feedback is continuously ingested and triaged.
- You have a great relationship with the rest of the business (CS, GTM, AM). They feel considered by Product and understand what your team is focusing on and why.
Competencies
Skills required to deliver the outcomes:
- Ownership. Takes responsibility for outcomes. Proactively acts and doesn't wait on others.
- Strategy and roadmapping. Defines a product vision, makes trade-offs, can explain why a thing got cut without flinching.
- Backlog management. Maintains a clear, prioritised list of tasks that are ready to be actioned.
- Data fluency. Comfortable with identifying what data is needed, analysing it and drawing out insights.
- Communication. Writes clear PRDs, strategic decision docs, and post-launch reviews and even Slack messages. Creates order from chaos.
- Engineering collaboration. Respected by engineers. Technical enough to challenge estimates and trade off scope intelligently.
- Stakeholder management. Aligns sales, partner, marketing, support, and leadership without being captured by any single one of them.
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About Sendmarc
What we do
We all know someone, even a friend of a friend, who has lost money online due to fraud. 95% of internet fraud starts with an email. This email is usually impersonating a well known brand to obtain user credentials or distribute a fake invoice. We build tools to help companies prevent their name from being used in email phishing and impersonation attacks.
Why Work For Us
Sendmarc is a company built on the vision of making the internet a safer place. We want to work with people who have the same goal, who enjoy building a product, and who want to be industry leaders. We strive to achieve greatness every day and need great people for this journey.
Our Culture
Sendmarc was founded by tech entrepreneurs who believe in creating a relaxed, yet challenging and professional work experience. We are a young company of open-minded, talented individuals working together to build cutting edge technology. Personal responsibility is key as we do not enjoy micromanaging.
Our Engineering Processes
Our process is a modified version of Kanban that brings the best of Scrum and Kanban together. We strive for continuous delivery with seamless deployments to our production environment. Each engineer is responsible for a section of the product and works with team members to achieve their goals. Areas of responsibility are cycled to prevent work from becoming stale and to maintain high standards of code quality.
Our Hiring Process
The process is fairly straight forward and relatively informal. After an initial interview with one of the founders, you are required to complete an online technical assessment which can be done in your own time. Following the technical assessment, you will have a discussion with a senior engineer.
Perks at Sendmarc
Tech Stack
application and data
dev ops
business tool
