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Implementation Developer – Rapid Response Team (RRT)

Doxim Striata|Posted 14 hours ago

Skills and experience

Role:Backend engineer
Other roles:Full stack engineer, Integration engineer
Experience in role:3+ years
Language proficiency:English
Must-have skills:
    Python
    Linux
    OpenText Documentum
Nice-to-have skills:
    XML

Location and salary

Remote policy:Remote
Location of job:Anywhere
Visa requirements:Authorised to work in South Africa With status of citizen/passport holder or permanent resident
Visa sponsorship:Unable to sponsor visa
Employment type:Permanent

Role description

Join our specialized Rapid Response Team as an Implementation Developer, where you'll play a critical role in maintaining and enhancing established document processing applications. Our RRT focuses on implementing technical changes, handling move/add/change requests, and supporting complex technical adjustments to applications originally delivered by our implementation team. You'll work with cutting-edge technologies including Sefas, OpenText Exstream Dialogue, Python, and Linux-based tools to ensure our solutions continue to function flawlessly as business requirements evolve. In this role, you'll tackle diverse challenges ranging from contained scope requests (typically 3-20 hours) to complex technical investigations requiring deep understanding of system architecture and data processing logic. You'll work directly with Customer Service Representatives to gather requirements, clarify specifications, and deliver high-quality solutions. Our sprint-based structure empowers you to independently manage your work through development, testing, and UAT stages, while also responding to high-priority blocker tickets that require prompt resolution. You'll diagnose issues stemming from unique customer data scenarios, formatting variations, and edge cases, applying your analytical skills to identify root causes and implement reliable fixes. We're looking for curious problem-solvers who thrive in a fast-moving environment and take pride in delivering technically sound solutions aligned with business needs. Our team culture values persistence, attention to detail, and the ability to understand how systems truly function rather than applying surface-level fixes. You'll be supported by experienced developers, senior technical leadership, and dedicated scheduling resources to ensure effective sprint planning and collaboration. If you're motivated by solving complex problems and continuously improving established systems, this role offers the perfect balance of independent work and team collaboration.

About Doxim Striata

51-200 employees

What we do

Doxim is the customer communications management and engagement technology leader serving financial and regulated markets, providing omnichannel document and payment solutions that transform experiences to strengthen engagement throughout the entire lifecycle. The Doxim Platform helps clients communicate reliably and effectively, improve cross-sell and upsell opportunities, and drive increased loyalty and wallet share through personalized communications and easy-to-use payment processes. The platform addresses key digitization, operational efficiency, and customer experience challenges through our suite of plug-and-play, integrated, SaaS software and technology solutions.

Why Work For Us

Doxim is on a mission to help our clients in financial services and regulated industries create better experiences for consumers and their own employees.

Our Culture

At Doxim, we help our customers in financial services and regulated industries transform their business. We enable omnichannel customer communications and engagement with our innovative Customer Engagement Platform. Creating great technology solutions and serving thousands of customers who trust us to help drive their digital transformation is an exciting challenge and a big responsibility. Staying true to our Values, we work together to deliver on our promises to customers and each other.

Career Development

If you are looking for new challenges and more opportunities to drive change and help our customers become market leaders, we’re are here to support your career aspirations and personal growth goals! We want you to realize your potential and thrive as part of the Doxim Family and will be happy to discuss opportunities to take on new projects, roles, and advance your career.

Our Hiring Process

Tech Stack

business tool

Google Apps
Google Apps
Trello
Trello
JIRA
JIRA

dev ops

Git
Git
Selenium
Selenium

application and data

MySQL
MySQL
PHP
PHP
Java
Java
Spring Framework
Spring Framework
jQuery
jQuery
HTML5
HTML5
C#
C#
C++
C++
Perl
Perl
ASP.NET
ASP.NET
.NET Core
.NET Core

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