Kitty is a platform development agency. We focus on understanding the needs of both the brand and the consumer to design the best-in-class experiences and technology-led solutions that drive performance.

Each agency within The TIPi Group operates with the same values at their core: collaboration and authenticity, driven by restless minds and a clear purpose. It’s important to us that we work with individuals and clients who embody these principles. The people who we work with are energetic and ambitious, with a shared entrepreneurial spirit.

We know that to be truly ‘specialist’ in your craft, you need to remain nimble and progressive. We stay one step ahead of the continual digital evolution and shape the future of that landscape.

Through our network, we can create specialist teams to handle our clients’ business challenges, delivering authentic integration and impactful, award-winning results on every level.

Working at Kitty you get the perks of working at a bigger agency but with all the entrepreneurial aspects of working at a start-up. You’ll have a specialised role but will always be expected to think about the big picture. We’re incredibly proud of the company culture we have built here; a culture that has been recognised for many awards, including being named as of one of ‘The UK Top 100 Small Companies to Work’ for 7 years in a row. We’ve been fortunate enough to create this working environment by being passionate about putting our people at the heart of everything we do, whilst working collaboratively, to craft our culture together.

The Role

Project Manager with Headless CMS experience

Summary

Are you a skilled technical Project Manager ready for your next step? Are you looking to work with world-famous brands across sectors and international markets, driving their paths to success along with yours? Are you passionate about digital, e-commerce and want to join a fun and growing agency?

We are looking to expand our team in Cape Town with an experienced and driven Project Manager. As a Project Manager within Kitty, you will have a pivotal role in our pursuit to drive success in digital for our clients. You will be responsible for delivering projects from start to finish, managing both internal and external stakeholders.

You will have broad responsibility that requires strong leadership skills, structure, creativity and the ability to identify the most efficient solutions for our clients. You will work closely with our external clients, Kitty leadership, and development teams to deliver high quality results for Kitty and our clients.

Key Responsibilities

• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility

• Manage the relationship with the client and all stakeholders

• Develop detailed project plans to monitor and track progress

• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques

• Measure project performance using appropriate tools and techniques

• Responsibility to upsell & grow project remits

• Perform risk management to minimise project risks

• Meet budgetary objectives and make adjustments to project constraints based on financial analysis

The Candidate

Our projects are often complex, and you will work in an environment that requires you to plan and communicate clearly and effectively, and sometimes conduct creative problem solving. To succeed in the role, we believe you will have the following:

Essential Experience:

• Experience in digital execution – either in an agency or digital production environment

• Experience in delivering websites and digital solutions end-to-end

• Process-driven: strong workflow management ability, Agile delivery, and project governance to ensure structure and scalability

• Solid stakeholder & client management skills: more than just delivery, you should be great at aligning teams, managing expectations, and keeping projects on track

• Experience with, and comfortable with, multi-team & remote collaboration, working with cross-functional teams, offshore developers and remote stakeholders

• 3 years of proven experience in project management, software development lifecycle, e-commerce or business development

• Demonstrable ability to manage complex workflows including prioritisation, planning and task delegation under tight deadlines

• Experience in retained website management and improvements

• Strong written and verbal communication skills

• Presentation skills

Tech:

• Platforms: WordPress, Shopify, SaaS, Headless CMS (Sanity, Next/Nuxt.js)

• Creative / Process: UX / UI, Jira, Agile (Scrum/Kanban)

Working at TIPi Group

Location: hybrid working both from home and our lovely office on the V&A Waterfront

Holidays: 21 days, increasing with length of service, plus Christmas Eve and New Year’s Eve off

Social life/Benefits:

• an additional 10 days ‘work from anywhere in the world’

• Employee Assistance Programme

• Discounted wellbeing classes / membership

• Active company social life organised by a staff committee

• Opportunity for involvement in CSR and charity initiatives

• Personal Development, including bi-Annual appraisals and a Company mentor scheme

• Training, including: Supplier sessions (e.g. Google), Industry bodies (e.g. IAB), External trainers

• Opportunities to learn about other digital disciplines

**We are an equal opportunities employer. **

At TIPi Group, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status.

If you have a disability we would be happy to discuss reasonable adjustments to the job with you.

Please note that we will only accept applications from candidates who are legally entitled to work in the South Africa.

At TIPi Group, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status.

If you have a disability we would be happy to discuss reasonable adjustments to the job with you.

Please note that we will only accept applications from candidates who are legally entitled to work in the South Africa.

Please beware of scams online or from individuals claiming to represent us. A TIPi / ROAST employee will never solicit candidates through a non-TIPi email address or phone number / WhatsApp. Please refuse any request that asks you to provide payment to participate in the hiring process.