[AM] Senior Business Systems Analyst
Warp Development|Posted 12 hours ago
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Skills and experience
Location and salary
Role description
The Senior Business Systems Analyst (BSA) drives business and system analysis across enterprise platforms, ensuring the delivery of scalable, efficient, and value driven technology solutions. This role leads requirement definition, solution alignment, and cross-functional collaboration to support strategic projects and large scale system changes. The Senior BSA also coaches intermediate and junior analysts and contributes to process maturity and best-practice adoption within the IT department.
MINIMUM SKILLS AND KNOWLEDGE REQUIRED
- Bachelor's degree in Industrial Engineering, or related field
- Professional Business Analysis or Product Certification (CBAP, AAC, CSPO, SAFe PO/PM) advantageous
- Strong understanding of Agile and SDLC methodology
- 5+ years’ experience as a Business or Systems Analyst in a complex IT environment
- Proven delivery of medium-to-large systems and digital transformation initiatives
- Advanced capability in requirements elicitation, business process modelling, and solution design
- Experience with enterprise systems, integrations, and cross-platform business processes
- Advanced proficiency in Jira, Confluence, and similar tools
- Strong facilitation, cross-functional collaboration, and stakeholder engagement skills
- Demonstrated ability to coach and guide analysts
- Strong analytical thinking, problem-solving, and communication skills
REQUIRED COMPETENCIES
- Advanced Business and Systems Analysis
- Strategic and Critical Thinking
- Technical Acumen and System Integration Knowledge
- Stakeholder Engagement and Influence
- Process and Data Modelling
- Mentoring and Knowledge Sharing
KEY PERFORMANCE AREAS
- Lead complex business and system requirement analysis - End-to-end clarity and alignment with business and technical stakeholders
- Produce detailed BRDs, user stories, workflows, data requirements, and interface specs - Documentation is accurate, complete, and approved
- Drive solution design and support architectural discussions - Solutions aligned to business objectives and system landscape
- Support and influence product backlog prioritisation - Priorities reflect business value, risk, and strategic objectives
- Coordinate with Developers, Testers, Vendors, and Architects - Requirements understood and delivered effectively
- Lead UAT planning and oversight - Smooth UAT execution and resolution of defects
- Ensure traceability and governance across full SDLC - Full lifecycle documentation and change traceability
- Identify and drive process and system improvement initiatives - Measurable improvement in system and process efficiency
UNIQUE WORK CONDITIONS
- Works across multiple enterprise platforms and business units
- Leads analysis across concurrent strategic initiatives
- Occasional after-hours support during go-live or critical UAT
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About Warp Development
Background
We're a mature software house that has grown from humble beginnings in 2002. Over the past 20 years, we have been exposed to many industries, technologies and platforms, but have nested ourselves in the digital commerce space and become a solid force to reckon with.
We develop full turnkey Bespoke, E-Commerce, Order Management and Warehouse Management solutions, for many verticals and industries. This includes a hybrid of self-built technologies like Storefront, Order Easy and Warehouse Easy, plus off the shelf tools that enable our business to be a serious competitor locally and globally.
Our bespoke software department helps clients with unique and tailor-made solutions to fit their business needs for custom development, app development and content management systems. We also provide a full range of outsourced IT solutions, managed services and infrastructure support. Today, we are a full-stack development house, with offices in Pretoria and Somerset West, that embraces an agile, hybrid working model and all elements required to provide an umbrella IT solution. Our focus has shifted to the international stage, where we build out squads and teams for companies in Europe, North and South America, and Asia.
Our Culture
- Passionate about coding
- Career driven
- Self-motivated
- Young, dynamic & engaged
- Informal & hybrid working environment
- Believes in building lasting relationships
- Fun and a little quirkiness
We hire people who share our values, practices and favour a positive attitude.
About us
We are committed to:
- Providing top conceptual skills
- Delivering measurable business results
- Creating solutions that work
- Honesty, integrity and trust
- High quality and fair price
- Service levels that exceed our peers
- Efficiency & effectiveness
Our team consists of 100+ dedicated and experienced members that are all trained according to international standards. Our staff use world-class tools, platforms and methodologies to ensure the delivery and support of a superior service and product.
Why choose us?
Experience matters - Warp's executive team are conversion-focused, result orientated and are characterised by high levels of professionalism. Our team has been collectively developing and championing clients' digital strategies for over 20 years in a variety of industry sectors and categories. We make sure our clients stand out from the rest.
Our Hiring Process
- Step 1: Coding test
- Step 2: Onsite/Online Interview
- Step 3: Job offer (if applicable)
Perks at Warp Development
Tech Stack
application and data
utilities
dev ops
business tool
