It all began with three, young professionals dealing with the trials of PBX’s and business communication systems. Long contracts, high call costs, and opaque billing were a big part of the problem. The fact that important management features were inevitably expensive extras was also galling.
All this was compounded by the complete lack of customer service and support, leaving customers powerless and tied into a system that simply didn’t fulfill their needs. These three professionals believed, without a doubt, that a solution was not only possible but desperately needed. So they joined forces and created one.
The concept was simple: a powerful, comprehensive telephony solution that would be affordable, scalable, and simple to use. Customer service would be a priority, quality was non-negotiable, and complete transparency was to be maintained at all times. After 2 years of research and development aimed specifically at South African telephony requirements and infrastructure, Euphoria Telecom was born.